Shipping Terms

Shipping conditions

1) Delivery / Dispatch conditions / Place of performance / Passing of risk 1.1 If the ordered goods are to be dispatched to the customer, the following provisions under sections 5.2 and 5.3 apply to the shipping costs. Shipping is fully insured. The choice of the shipping route and the means of shipping is left to the seller. End consumer: In legal transactions between the seller and the end consumer, the risk of performance in the case of shipment only passes to the customer when the goods are handed over or if the customer is in default of acceptance. Entrepreneurs/commercial customers: In legal transactions between the seller and the entrepreneur/commercial customer, the goods ordered are shipped at the customer's risk. With the timely handover of the goods to the supplier / forwarder, the seller's obligation to perform is fulfilled. 1.2 The shipping costs incurred are not included in the sales price of the goods and are charged in the online shop khoudir-oud as well as within the framework of the Ordering process via the online shop and in the sales catalog is shown in detail. Unless otherwise agreed, the shipping costs are to be borne by the customer. The seller reserves the right to choose the express shipping method abroad if the shipping costs for this shipping method are cheaper than for standard shipping. 1.3 If individual items of the order are not in stock at short notice, the seller reserves the right to make a partial delivery within the EU. Subsequent delivery of the items is free of charge. Outside the EU, partial deliveries are only made at the express request of the customer. In this case, necessary subsequent deliveries are subject to shipping costs.

2) Payment

Payment in advance: 2% discount for advance payment by bank transfer Credit card: Mastercard, Visa, AMEX PayPal: online payment service Sofortüberweisung: online payment service invoice : 15 days net without deduction

The seller reserves the right to limit the accepted payment method to prepayment.

For commercial customers from the EU: When ordering, please enter the EU-sales tax identification number. If no number is available or if it is not given, we have to calculate the German VAT according to EU law. This regulation only applies to customers from the EU!



3) Prices

3.1 No liability is assumed for printing / display errors in the price information. 3.2 Accessories and string prices are fixed prices. In the event of a price increase by the supplier, the seller is forced to calculate the new price.

4) Retention of title

The goods remain the property of the seller until the purchase price has been paid in full.
< br>5) Elimination of defects / warranty / guarantee

5.1 The seller grants a three-year guarantee on the delivered products. The warranty is excluded if the goods have not been used and/or cared for in accordance with the manufacturer's recommendations. The warranty will be fulfilled by either repair or delivery of a replacement product, at Seller's option. The warranty period begins with the delivery of the goods. 5.2 In addition to the provision in Section 8.1, the possibility of asserting statutory claims for defects remains unaffected Regulation (EU) No. 524/2013 available: http://ec.europa.eu/consumers/odr/. In this context, we are legally obliged to provide you with our e-mail address. This is: info@khoudir-oud-boutique.com We strive to resolve any disagreements arising from our contract with the customer amicably. In addition, we are not obliged to participate in an arbitration procedure and unfortunately cannot offer our customers participation in such a procedure.